My experiences range from being an amateur farmhand, to customer service, service desk management and into application development and design. I currently contribute to an experience design team at a consulting firm. Get in touch - let's work together!
My favorite projects usually involve service or experience design. Teams willing to think holistically about experience or service improvement.
Custom Application built on ServiceNow and Google Maps. This app made it simple for service partners to pitch, negotiate, start, request, track and communicate service requests.
This project focused on designing and building a self-service HR portal for a broad audience with no official language. Specific care was taken to follow standard design patterns and imagery for navigation.